- Contact us before sending any return and include the order number plus the reason for the request.
- Personalized or made-to-order products may be subject to different exclusions or conditions than standard items.
- Approved refunds are processed back to the original payment method when supported, or through the agreed operational path with the customer.
- Before go-live, add return timing, return-shipping costs, item-condition rules, customized-item exceptions, and complaint instructions approved by counsel.

Returns
contemporary craft
Returns and refunds
Requests and refunds
Preliminary returns and refunds guidance. Replace this page with the approved rules for standard and personalized products before final launch.
